Privacy Policy

DGEX ("we," "us," or "our") operates the DGEX marketing website at dgexc.com, the DGEX Hub mobile application, and related digital services that connect enterprises with verified digital talent through squads, managed services, membership programs, and community experiences.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, download our app, submit inquiries, apply to join our talent community, or otherwise interact with DGEX. By using our services, you agree to the practices described in this policy.

We may collect the following categories of information:

• Contact and identity information: name, email address, phone number, company name, job title, and country or region when you fill out contact forms, request enterprise services, or apply for community membership.
• Professional and profile information: skills, experience, portfolio links, membership tier preferences, squad participation history, and other career-related details you choose to provide through the DGEX Hub app or application flows.
• Communications: messages you send us via contact forms, email, in-app messaging, or support channels, including inquiry type and the content of your message.
• Account and authentication data: login credentials, account identifiers, and session information when you create or access a DGEX Hub account.
• Technical and usage data: IP address, browser type, device information, operating system, pages viewed, referral URLs, and general interaction data collected automatically when you use our website or app.
• Preferences: theme settings, notification preferences, and other choices stored locally or in your account profile.

We use the information we collect to:

• Respond to contact inquiries and provide customer support.
• Evaluate talent applications and manage community membership.
• Match enterprises with squads, managed services, and verified professionals.
• Operate, maintain, and improve the DGEX website, mobile app, and platform features.
• Send service-related communications, including account updates and operational notices.
• Share relevant information about DGEX programs, events, and opportunities where permitted.
• Protect the security and integrity of our platform and prevent fraud or misuse.
• Comply with legal obligations and enforce our terms and policies.

We do not sell your personal information. We may share information in the following circumstances:

• Service providers: with trusted third parties that help us operate our services, such as email delivery providers (including EmailJS and Resend), cloud hosting providers (including Cloudflare), analytics tools, and customer support platforms.
• Enterprise clients and squad matching: with organizations or project teams when you apply for opportunities, join squads, or participate in managed service engagements, limited to information relevant to that engagement.
• Community features: with other DGEX members when you choose to make profile information visible within the community or participate in shared projects.
• Legal and safety: when required by law, regulation, legal process, or to protect the rights, property, or safety of DGEX, our users, or others.
• Business transfers: in connection with a merger, acquisition, restructuring, or sale of assets, subject to appropriate confidentiality safeguards.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including providing our services, maintaining business records, resolving disputes, and meeting legal or regulatory requirements. Contact form submissions and inquiry records are typically retained for the duration of our business relationship and a reasonable period thereafter. Account and membership data is retained while your account remains active and for a limited period after closure, unless a longer retention period is required by law.

We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal exceptions.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Opt out of non-essential marketing communications.

To exercise these rights, contact us using the details in the Contact section below. We will respond within a reasonable timeframe and in accordance with applicable law.

DGEX operates globally with a presence in the United Arab Emirates and Egypt. Your information may be processed in countries other than your own, including where our service providers maintain infrastructure. Where required, we take steps to ensure appropriate safeguards are in place for cross-border data transfers.